To request a withdrawal of your funds, the following requirements must be met:
- Your account must be fully verified. This means all required documents for identity and residence verification have been submitted and successfully reviewed.
- We only process withdrawals to a Swiss bank or post account registered in your name. Please ensure your account details are correct to avoid delays.
You can withdraw your balance under Cashier > Withdrawal.
⚠️ For withdrawal amounts under CHF 100, a processing fee of CHF 5 applies. Regular withdrawals from CHF 100 are free of charge.
Instant withdrawals are only possible from an amount of CHF 100. For instant withdrawals, a fee of CHF 2 is charged per transaction.